Resource Center

The goal of ICD-10 testing is to help you gain confidence in your organization’s readiness, early visibility into possible issues, and greater control over financial outcomes after October 1st. RelayHealth offers customers three testing options. These options allow healthcare providers to test according to their own schedules and directly with payers, if needed.
Silverton Hospital’s service-to-submission rate was averaging weeks rather than days when organization leaders sought a solution that would provide insight into issues creating the delay.
With a close eye on the department’s claim acceptance rate, Good Samaritan Health System’s Patient Financial Services team uses a combination of process and technology to find and fix claim errors before they cause a denial.
To maintain fiscal fitness and boost patient satisfaction and loyalty, healthcare providers need visibility into when and how much they will be paid–by whom–and the ability to better navigate obstacles to payment. They need payment clarity. This whitepaper illuminates this concept that is winning fans at forward-thinking hospitals
Process and technology changes have helped Health First, central Florida’s only integrated health system, provide patients with comprehensive pre-service financial counseling. Read this case study to see how they increased point of-service collections by 30% (approximately $3 million), and reduced bad debt write-offs/undocumented charity by 30% (approximately $4 million).
Financial services staff are always looking for ways to improve the verification, billing and collections processes, and Munson Healthcare is no different. Read this case study to see how they successfully collected more than $1 million in additional upfront annual revenue in one year.
In this video webcast, Gartner Research Vice President Vi Shaffer lays out what health systems need to do to adjust to the enormous changes that healthcare reform – and particularly the health insurance exchanges – are bringing.


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Claims Life Cycle
Thirty-three percent of the American public supports a single-payer system, up from 21 percent in 2014.
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Senate Majority Leader abandons plan to force a vote before the July 4 recess.

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